Our Policies
- Our guest can check-in after 4 PM on the date of their reservation.
- Guests need a valid piece of a government-issued photo ID and a valid credit card matching the name provided in the reservation in order to check-in. A pre-authorization of $250.00 will be taken in addition to the full amount covering your stay. Accepted Payment Types: VISA & MasterCard
- The Check-out time is at 11 AM on the date of departure. A fine of one additional night could be charged if not respected.
- We are a 100% non-smoking hotel. Smoking is prohibited at all times in the apartments, on the balcony of the apartments and in all the common areas of the Hotel. If a smell of cigarettes or cannabis is detected, a fine of $250.00 will automatically be applied. Other fees related to smoking could be charged if necessary.
- Dogs are allowed in certain apartments at a price of $45.00 per stay based on available apartments. A pet deposit of $150.00 is required. Maximum of 2 dogs per unit. Dogs only.
- NO PARTYING & GATHERINGS ALLOWED AT ANY TIME, In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately. No excessive noise after 10PM. We only accept the number of guests mentioned in the reservation. We accept no more than 1 household per unit. Remember that people who live at the same address form a household.
- The parking fee is $25.00 per night. The penalty for parking lost key is $25.00.
- We only accept the number of guests mentioned in the reservation. Charges are applicable for additional guests depending on the capacity of each apartment. Due to COVID-19, we do not accept other people in the room at all times. We accept no more than 1 household per unit. Remember that people who live at the same address form a household.
- COVID-19 : All federal & provincial government recommendations and Griffintown Hotel measures need to be respected at all times to stop the spread of the virus. The hotel staff can help you with further information.
Cancellation Policy
- Any cancellation must be completed 24 hours prior to the check-in date in order to avoid the 1st night room charge penalty.
Privacy Policy
Griffintown Hotel (collectively “Griffintown Hotel”, “we”, “us” or “our”), is committed to protecting the privacy and security of your information.
This privacy policy (“Policy”) describes how we collect, use and disclose your personal information and how this personal information can be consulted and corrected when necessary, whether collected from you as a website user, a newsletter subscriber, a hotel guest, an event attendee.
By visiting this website or by registering for an account via this website (collectively the “Website”), contacting us or agreeing to receive emails from Griffintown Hotel, you accept the terms and conditions of this Policy.
This Policy does not extend to websites operated by third parties. Griffintown Hotel is therefore not liable for their privacy policies, procedures and practices.
By give us your personal information, you give us the right to collect and use them for:
Customer Service - Your information will help us book your next reservation and registration to our hotel, and if possible make sure to fulfill your personal preferences in the hospitality business.
Commercialisation - Your information will be used to inform you of our hotel products and services.
Market Research - Your information will help us improve our products and services. They will help us understand and analyze trends.
Law and Government - They will be given to the law enforcement and governmental entities when required by law. For greater clarity, we may disclose personal information or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
Please, visit this section regularly to stay aware of any changes to this Policy. Your continued use of the Website after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
For any questions and comments regarding this Policy or regarding your personal information, please get in contact with us by mail or email :
Griffintown Hotel
1222 Bassins Streets
Montreal, Quebec
Canada, H3C 0X7
info@griffintownhotel.com